Modern e-bikes made in Australia are designed and tested to meet strict standards for foolproof safety and reliability before they hit the market. Still, as the old saying goes, "There is no beauty without some slight imperfections." E-bikes are no different, despite their amazing benefits, they come with a few quirks.

Let’s take a look at what you need to know about the NCM Moscow Plus, the good, the bad, and how to keep it running smoothly. We’ll cover some common problems you might face and the easy maintenance tips that will help you get the best out of your ride.

 

NCM Moscow Plus

The NCM Moscow Plus electric bike is a well-rounded e-MTB, offering great power and versatility for both city rides and off-road adventures. With a robust 250W hub motor that can peak at 500W, it's designed to tackle steep climbs and long distances with ease. Its 48V 16Ah battery can give you a solid range of up to 150 km depending on riding conditions like weather, speed, weight of the rider, etc. Plus, the hydraulic disc brakes provide excellent stopping power for added safety, especially when descending tough trails.

 

NCM Moscow Plus Problems

The NCM Moscow Plus is a fantastic electric mountain bike, but like any machine, it comes with some drawbacks users commonly face. Here’s a rundown of the most common issues you might face, including motor, brake and charging problems, and how to fix them effectively.

 

Common Problems

 

1. NCM Moscow Plus Motor Issues

Issue: Riders sometimes notice the motor cutting in and out, especially when accelerating or tackling hills. This can be due to loose wiring, connector corrosion, or even an issue with the controller.

Fix: Regularly inspect the motor cables. Make sure all connections are steady and firm. Corrosion at the connectors can be cleaned gently using a dry cloth or some electrical contact cleaner. If the motor still has power inconsistencies, checking the controller and getting it recalibrated may help.

 

2. NCM Moscow Plus Brake Problems

Issue: Squeaky or unresponsive brakes are a common complaint. The sound might be irritating, and the braking distance can increase, which is risky, especially on downhill trails.

Fix: Clean the brake discs and pads with rubbing alcohol to remove dirt and residue that might be causing the squeak. If the brakes feel soft, consider adjusting the brake lever or bleeding the brake lines (if you have hydraulic brakes) to get them working effectively again. Brake pads may need replacing if they’re worn out.

 

3. NCM Moscow Plus Charging Problems:

Issue: The bike’s battery may not charge fully or might take longer than usual to reach 100%. This could be a sign of battery wear, damaged charging ports, or even a faulty charger.

Fix: Always check that the charger is plugged in properly and that the charging port is clean and dry. Use a soft brush or cloth to clear any dust. If the battery still doesn’t charge correctly, test a different charger if available to rule out charger issues. If none of this works, it might be time to consult a specialist about battery health or replacement.

 

NCM Moscow Plus Maintenance Tips

 

1. Battery Care

Store the battery at room temperature—avoid extreme cold or heat as it can reduce lifespan. Aim for charging the battery between 20% and 80% to keep it healthy for longer. Charging fully once a month helps recalibrate the battery, but overcharging can wear it down faster. Always unplug when charging is done.

 

2. Motor and Wiring

Make it a habit to inspect the motor and cables, especially after rough rides. Avoid washing the motor with high-pressure water as it can push water into connectors which causes rust or connection failures. In a forum discussion, one rider mentioned a damaged cable that went unnoticed for weeks and ended up costing nearly $100 to repair.

 

3. Brake Maintenance

To avoid brake squeaks, keep an eye on the pads and clean them whenever you notice build-up. Also, sure-fire the brake rotors are free from oil or grease that might have splashed onto them. This will help maintain consistent stopping power. One user review mentioned a significant improvement after using isopropyl alcohol to clean their brake rotors, which reduced squeaking by 90%.

 

4. Chain and Gears

Lubricate the chain once every two weeks if you’re a regular rider.  Too much oil attracts dirt, which can gum up the gears. According to Cycling Weekly, excess oil is one of the main reasons for uneven gear shifts.

 

5. Suspension and Tyres

Tyre pressure should be maintained at optimal levels. Low pressure can lead to more punctures and make pedalling harder. Studies show that for e-bikes, keeping tyres between 40-60 psi generally balances comfort with efficiency.

 

Maintenance Checklist

• Weekly: Clean the frame, chain, and gears. Make sure the tyre pressure is good.
• Monthly: Inspect brakes, connectors, and wiring for any faults.
• Every 3 Months: Check battery charging ports, motor, and suspension.

Wrapping Up

The NCM Moscow Plus is a robust e-bike that excels on various terrains, but like any bike, it requires regular upkeep. Addressing small issues like motor power inconsistencies, brake noise, or charging problems early can prevent larger, costly repairs. Routine checks on the battery, motor, and brakes will keep your bike performing well for years to come​  

With these simple maintenance tips, your NCM Moscow Plus will stay reliable, giving you a smooth and enjoyable ride every time. If you ever need more support, E-Ozzie is just a call away​  

 Enjoy the adventure!